• Albemarle & Bond criticised after customer helpline is overwhelmed

    National Pawnbrokers Association says industry is ‘not impressed’ with A&BPawnbroker Albemarle & Bond has been criticised for “woefully inadequate” communication with customers hoping to retrieve belongings after the company shut its shops and website last week.The National Pawnbrokers Association (NPA), the UK trade body of which Albemarle & Bond is a member, said it was receiving hundreds of calls a day from worried customers who had been unable to get throu
  • Madewell/J Crew: smarty pants

    Break ups are back in vogue among fashion retailers.
  • Aldi profits dive as firm focuses on expansion and price cuts

    Sales rose 11% to reach £11.3bn in the year to 2018 but pretax profits fell 18% to £182.2mAldi’s profits dived by nearly a fifth last year as it poured money into new stores and cut prices to boost sales in the UK and Ireland.Sales at the German discounter rose 11% to reach £11.3bn in the year to December 2018 as it opened more than a store a week and pulled in 800,000 extra shoppers. But pretax profits dived 18% to £182.2m as the retailer invested £530m in ex
  • Asda workers stage protests against 'punitive' new contract

    GMB union says contract removes pay for breaks and forces supermarket staff to work bank holidays Asda workers have staged protests at stores across the country against a new “flexible” contract they say will leave about 3,000 shop-floor staff worse off.The GMB union said members would face the sack on 2 November if they did not sign the “punitive” contract, which it said removed pay for breaks and forced employees to work bank holidays. Continue reading...
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  • Aldi profits dented by grocer’s expansion in London

    German-owned group sees ‘significant growth opportunity’ in UK capital
  • Asda follows rivals in changing staff contracts

    Growing pressure on UK retailers to improve productivity and financial performance
  • Council investment in shopping malls surges to £1bn

    One in five shopping centres bought since 2016 acquired by local authorities as towns hit by store closuresCouncils are set to spend £1bn on buying shopping malls as they try to redevelop town centres depressed by a wave of store closures.Local authorities have spent a record £775m buying shopping centres over the past three years, and are expected to outlay a further £230m next year according to research from shopping centre trade body Revo and property advisory firm Lambert S

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