Public Transport news

• Passengers still without bags after British Airways IT meltdown

  30-05-2017 21:34
  
  More than 75,000 people were affected by the airline’s computer outage over the bank holiday weekend, with compensation expected to cost more than £100mBritish Airways is still struggling to return baggage to passengers, salvage its battered reputation and investigating the cause of a computer system outage that left 75,000 people stranded at the weekend. Cancelled holidays and chaotic scenes at Heathrow and Gatwick airports over the bank holiday weekend have been followed by reports
  
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• Crossrail 2 is vital for the expanding capital | Letters

  30-05-2017 20:32
  
  Labour parliamentary candidate Catherine West says the train line project is vital, and questions the government’s commitment to it, while Jonathan Marsden calls for more rail spending in the northFor those living in and around London the omission of Crossrail 2 from the Tory manifesto is distressing. Capacity is stretched and commutes are becoming miserable. Simply put, the project is no longer a “nice to have” option, it is necessary; those at Transport for London feel the sc
  
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• British Airways should come clean about computer chaos

  30-05-2017 19:52
  
  With two check-in meltdowns last year the airline must have known there were bugs in the system that needed fixingBritish Airways, with the insouciance the airline so frequently displays, is still to say precisely why its systems failed so catastrophically at the weekend. So let us offer a few pointers. On 18 July last year, delays of up to four hours greeted BA passengers at Heathrow and Gatwick. What caused the chaos? “A short-lived problem with our check-in system,” said BA. Three
  
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• BA’s failures fly in the face of ‘customer as king’. This is the new normal | Peter Fleming

  30-05-2017 15:01
  
  The chaos at Heathrow and Gatwick is further evidence that the popular corporate model ignores the customer in favour of shareholders – but could this backfire?As far as bride-to-be Laura Thomson was concerned, Heathrow Terminal 5 could easily be considered some new rendition of hell. She was one of the thousands of passengers stranded over the bank holiday weekend following a major British Airways IT meltdown. It’s not hard to sympathise. Gatwick and Heathrow are two of the most unp
  
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• British Airways owner loses £500m in value after IT meltdown

  30-05-2017 11:01
  
  IAG shares plunge amid fears for airline’s reputation after IT failure stranded 75,000 passengers on busy holiday weekendHalf a billion pounds has been wiped off the market value of the British Airways owner, IAG, after computer system outages grounded hundreds of flights over the weekend.IAG shares fell more than 4% to 588p in London on Tuesday after the flight cancellations left 75,000 passengers stranded over the bank holiday weekend.Related: British Airways could face £100m compe
  
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• British Airways owner loses £170m in value after IT meltdown

  30-05-2017 11:01
  
  IAG shares fall 4% as airline’s reputation is dented after IT failure stranded 75,000 passengers on busy holiday weekendThe market value of the British Airways owner, IAG, has fallen by £170m after computer system outages grounded hundreds of flights over the weekend.IAG shares fell more than 4% to 588p in early trading in London on Tuesday after the flight cancellations left 75,000 passengers stranded over the bank holiday weekend and disrupted travel plans for many more. Later in t
  
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• Thousands missing luggage after computer meltdown at BA

  30-05-2017 02:00 via dailymail.co.uk
  
  Mail Online - The IT meltdown that grounded hundreds of British Airways flights has become a lost luggage crisis. as thousands who checked in bags before flights were cancelled are still trying to find them.
  
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• Strict border controls could force cruise ships to steer clear subscription

  30-05-2017 02:00 via thetimes.co.uk
  
  Times Online - Cruise operators could avoid UK ports if more stringent border controls are introduced when Britain leaves the European Union, the chairman of Carnival UK has warned.
  
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• Rebuilding Riga for Rail Baltica

  30-05-2017 02:00 via railway-technology.com
  
  Rail Technology Magazine -After a long deliberation process, two architecture firms have won an international competition to design the new Central Station in Riga, a key link in the Rail Baltica project, which ultimately hopes to link the Baltic States and central Europe. So
  
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• Rail users group urges MP candidates to support Pershore upgrade

  30-05-2017 02:00 via ludlowadvertiser.co.uk
  
  Other Regional Press - ALL candidates standing in West Worcestershire are being urged before next week's General Election to pledge their support for upgrading rail services through Pershore.
  
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• Passengers tell of 'palpable indifference' of British Airways after weekend of hell caused by computer meltdown

  30-05-2017 02:00 via standard.co.uk
  
  London Evening Standard - Passengers told of a weekend of hell after being stranded in the British Airways computer meltdown that left thousands stranded over the Bank Holiday.
  
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• Number of Tube accidents soar over 440 per cent since 2003 as more passengers fall in gaps between trains and platforms

  30-05-2017 02:00 via cityam.com
  
  City AM - Incidents recorded of passengers falling in gaps between the train and the platform at London Underground stations have increased over 440 per cent between 2003 and 2016.
  
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• New book shows defunct railway lines in colour for first time

  30-05-2017 02:00 via thetelegraphandargus.co.uk
  
  Bradford Telegraph & Argus - A NEWLY-published book featuring rare photographs of Bradford, Keighley and surrounding areas portrays the historic impact of the now defunct Halifax, Thornton and Keighley Railway.
  
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• New baggage handler moves into Birmingham Airport

  30-05-2017 02:00 via birminghammail.co.uk
  
  Birmingham Mail -Around 40 jobs have been saved or created after Azzurra Premiere Handling takes contracts at the airport
  
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• Manchester Victoria Station to reopen on Tuesday morning

  30-05-2017 02:00 via manchestereveningnews.co.uk
  
  Manchester Evening News - The station has been closed since the terror attack in the foyer between Manchester Arena and the station last Monday night
  
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• LETTER: Long awaited crackdown on Peterborough city centre cycling very welcome

  30-05-2017 02:00 via peterboroughtoday.co.uk
  
  Peterborough Telegraph - Your report on the very long awaited crackdown on cyclists in Bridge Street will undoubtedly be welcomed by many citizens, particularly those who have been near victims from cyclists who blatantly have ignored the large NO CYCLING notices sited at each end of this complex.
  
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• IAG/British Airways: high flyer, high wire

  30-05-2017 02:00 via ft.com
  Financial Times - Margin improvements will be hard to extract without damaging competitiveness
  
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• Hyundai faces rocky road after latest recall

  30-05-2017 02:00 via ft.com
  Financial Times - Renewed quality concerns add to deepening woes confronting South Korean carmaker
  
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• High hopes for plan to cross river Thames between Kent and Essex by tram

  30-05-2017 02:00 via kentonline.co.uk
  
  Other Regional Press - A 600m scheme to build an underground tram linking Kent with Essex has gained cross-party support.
  
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• Give us back the airline that won my trust

  30-05-2017 02:00 via thetimes.co.uk
  
  Times Online - It is becoming ever harder to love the BA whose crews helped me overcome my fear of flying
  
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• DP World hitches lift on the new Silk Road

  30-05-2017 02:00 via ft.com
  Financial Times - Ports operator aims to co-ordinate expansion with Chinas plans for One Belt, One Road
  
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• Cost cutting fuels concerns over damage to BA brand

  30-05-2017 02:00 via ft.com
  Financial Times - Questions grow over outsourcing IT systems and response to weekend chaos
  
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• Cardiff braced for its 'busiest ever' weekend with 1,250 coaches, 60,000 rail passengers, 400 flights, 4,000 extra parking spaces and 170,000 fans

  30-05-2017 02:00 via walesonline.co.uk
  
  Wales Online - 24,000 fans are expected to fly in for the match
  
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• Car insurance premiums to hit £800 a year

  30-05-2017 02:00 via feedproxy.google.com
  
  The Herald - CAR insurance premiums will top an average of £800 a year next month, according to one of Britains biggest comparison websites.
  
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• British Transport Police will be at Manchester Victoria as it reopens

  30-05-2017 02:00 via itv.com
  
  ITV News - As Manchester Victoria train station reopens on Tuesday, British Transport Police have confirmed that they will be there to stand alongside rail staff who supported the emergency service on the night of the attack.
  
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• British Airways IT systems failure: 'Good progress' on restoring flights at Heathrow and Gatwick

  30-05-2017 02:00 via getsurrey.co.uk
  
  Other News Sources - A "major IT systems failure severely affected operations worldwide" for British Airways at the weekend
  
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• British Airways 'expects full flight schedule at Heathrow on Tuesday' after IT catastrophe left 75,000 passengers stranded

  30-05-2017 02:00 via mirror.co.uk
  
  The Mirror -Heathrow Airport also promised it will get delayed bags to passengers "as soon as possible"
  
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• British Airways chief will not resign over IT failure chaos

  30-05-2017 02:00 via ft.com
  Financial Times - Cruz apologises to 75,000 passengers stranded by outage as services resume
  
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• British Airways boss refuses to resign as Heathrow endures third day of disruption

  30-05-2017 02:00 via telegraph.co.uk
  
  The Telegraph -
  
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• British Airways boss denies 'catastrophic' IT failure was down to outsourcing jobs to India

  30-05-2017 02:00 via dailyrecord.co.uk
  
  Daily Record -BA's chief executive Alex Cruz apologised profusely for the hardship caused to customers and promised an 'exhausted investigation' into the failure.
  
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• British Airways boss: Cost cutting not to blame for mass delays

  30-05-2017 02:00 via channel4.com
  
  Other News Sources - The boss of British Airways has insisted that outsourcing jobs and cost cutting was not to blame for the catastrophic computer system failure which left tens of thousands of passengers stranded. He has insisted he would be staying in his job.
  
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• British Airways boss apologises for 'catastrophic' IT failure that caused havoc for 75,000 people

  30-05-2017 02:00 via standard.co.uk
  
  London Evening Standard - The boss of British Airways has apologised for a "catastrophic" IT failure which caused chaos for thousands of travellers, but insisted it was down to a "power surge" rather than outsourcing of jobs.
  
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• BA - what are my rights?

  30-05-2017 02:00 via bbc.co.uk
  
  BBC News - There are EU regulations governing compensation for cancelled flights leaving from EU airports.
  
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• BA vows 'never again' after costly IT collapse

  30-05-2017 02:00 via feeds.reuters.com
  Reuters News - LONDON (Reuters) - British Airways (BA) said it would take steps to ensure there was no repeat of a computer system failure that stranded 75,000 passengers over a holiday weekend and turned into a public relations disaster.
  
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• BA to operate all flights from Tuesday

  30-05-2017 02:00 via bbc.co.uk
  
  BBC News - British Airways is now operating a full flight schedule after an IT failure saw the airline cancel thousands of flights over the bank holiday weekend.
  
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• BA gradually restores service; cites exceptional power surge

  30-05-2017 02:00 via feedproxy.google.com
  
  Aviation Industry- British Airways (BA) has promised an exhaustive investigation into what caused the collapse of its IT systems over the weekend, causing widespread cancelations and chaos.read more
  
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• BA customers still without their luggage after 'catastrophic' IT failure

  30-05-2017 02:00 via telegraph.co.uk
  
  The Telegraph -
  
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• BA computer meltdown: 'Heathrow was the angriest place Ive ever been

  30-05-2017 02:00 via theguardian.com
  
  The Guardian - Collapse of British Airways computer system leaves passengers facing disruption and frustration at Heathrow airportFor British Airways passengers, the disruption caused by the weekends computer system outages endured even when flights had resumed. Rose Drury, a childcare assistant from Leeds, said she had been attempting to contact the airline about reclaiming her luggage since Saturday. Drury and her sister Olivia had been scheduled to travel from Heathrow to New York on Saturday
  
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• BA boss 'won't resign' over flight chaos

  30-05-2017 02:00 via bbc.co.uk
  
  BBC News - Chief executive Alex Cruz says flight disruption at Heathrow and Gatwick had nothing to do with cost cutting.
  
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• BA accused of profiting from trapped passengers subscription

  30-05-2017 02:00 via thetimes.co.uk
  
  Times Online - British Airways was accused of exploiting passengers misery yesterday amid claims that travellers affected by the global IT crash at the weekend were made to pay for expensive upgrades to reach their destinations.
  
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• Anger after bus driver caught allegedly 'doing admin' at the wheel

  30-05-2017 02:00 via oxfordmail.co.uk
  
  Other Regional Press - A COACH driver has been suspended by Oxford Bus Company after being filmed doing admin with both hands off the wheel while on the motorway.
  
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