IT Executive news

• McDonald's serves up a master class in how not to explain a system outage

  01-04-2024 12:00
  
  The global outage that last month prevented McDonald's from accepting payments prompted the company to release a lengthy statement that should serve as a master  class in how not to report an IT problem. It was vague, misleading and yet the company used language that still allowed many of the technical details to be figured out. (You know you've moved far from home base when Burger King UK makes fun of you— in response to news of the McDonald's outage, Burger King played of
  
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• Kill meetings (before meetings kill your company)

  01-04-2024 12:00
  
  Meetings have been problematic for decades. They’re often used as a catch-all solution to unresolved problems. And a chronic lack of meeting discipline means that, for all the time spent getting people together, little is accomplished.Now, in a post-pandemic remote work world, where hybrid work and flex work are common, meetings are turning into something like an ongoing crisis at many organizations. They’re harming productivity and causing havoc with employee morale.And yet with ma
  
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