IT Executive news

Microsoft 365 Copilot rollout set for Nov. 1

21-09-2023 20:51

Microsoft’s M365 Copilot will be made generally available to business customers beginning Nov. 1, the company announced Thursday. Microsoft first unveiled plans to embed the generative AI assistant into its M365 collaboration and productivity apps — including Outlook, Teams, Excel, and PowerPoint — earlier this year. The M365 Copilot, built using gen AI models codeveloped with OpenAI, can automate tasks and create content, potentially saving users time and enhancing produ

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ServiceNow embeds AI-powered customer-assist features throughout products

21-09-2023 17:20

Workflow management software provider ServiceNow has embedded a chatbot for assisting customers with most of its products.ServiceNow’s new Now Assist tool is an expansion to its AI-powered Now Platform, and is available in its Vancouver software release for IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD), and Creator workflow application.To read this article in full, please click here

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EU Chips Act comes into force to ensure supply chain resilience

21-09-2023 17:01

The EU Chips Act has officially come into force today, putting in place a comprehensive set of measures to shore up the European Union’s semiconductor supply chain resilience and reach its target to double its current global market share to 20% in 2030.The act is made of three pillars, the first of which is a Chips for Europe Initiative, a program that aims to bridge the gap between research and innovation by promoting advanced semiconductor technologies by European businesses.To read thi

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Cisco: Macs in business boost productivity and security, cuts costs

21-09-2023 15:33

Mac adoption in the enterprise isn’t just about giving employees hardware options, according to Cisco CIO Fletcher Previn. It's a business imperative — and many companies agree.Previn spoke at this week's Jamf Nation User Conference (JNUC), where he explained that migrating to Apple hardware boosts productivity, enhances security, and can trim ownership costs. And he has the evidence to back the claim up.To read this article in full, please click here

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Could Superhuman be your email savior?

21-09-2023 12:00

If we're gonna have an honest discussion about email, we need to get a few tough truths out of the way first. Think of 'em as ground rules for the conversation we're about to embark on:
Email is atrocious. It's a soul-sucking hell-hole that steals hours of your day and never lets up.
Most modern email tools fail to create a fully effective framework for navigating the deluge of email we busy professionals find ourselves facing on a daily basis — a truly inspired system for taming the madn

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