IT Executive news

• Microsoft touts new GPT-powered chatbot for Dynamics 365 CRM, ERP apps

  06-03-2023 20:14
  
  Microsoft today unveiled a generative AI chatbot for business users that will draft email responses to customers, create textual summaries of Teams meetings, and generate marketing and sales email campaigns.Based on OpenAI’s GPT-3, Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions, creating content, and summarizing conversations and notes. The announcement further
  
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• Maybe one day every platform will be as secure as Apple

  06-03-2023 17:42
  
  A look at the Biden Administration’s recently updated National Cybersecurity Strategy document seems to reflect some of the approaches to cybercrime Apple already employs. Take privacy, for example. The proposal suggests that privacy protection will no longer be something big tech can argue against – companies will be required to prioritize privacy. That’s fine if you run a business that does not require wholesale collection and analysis of user information, which has alw
  
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• How AI can help find new employees

  06-03-2023 12:00
  
  Before employing artificial intelligence (AI) to find job candidates, Southwest Airlines had no definitive way to track the success of the company's email and website hiring campaigns. The airline also couldn’t queue up potential applicants who’d logged into a job listings page and left before an applicable position had been posted.Since it began using an AI-enabled hiring platform from tech firm Phenom, the airline now has “a warm pipeline of candidates” it can draw on
  
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