• Google brings automated summaries to Workspace ‘Spaces’

    Google brings automated summaries to Workspace ‘Spaces’
    Google today unveiled a range of updates to its Workspace productivity apps aimed at easing the workflow of remote teams. Among the features announced at the company's I/O event are auto-generated text summaries of chat conversations to help keep team members on the same page.The summary feature was rolled out in February to Google’s Docs word processing tool, where it is used to generate an overview of text within a document. The company today extended the summaries to Workspace “S
  • Salesforce acquires Slack-bot maker Troops.ai

    Salesforce acquires Slack-bot maker Troops.ai
    Salesforce has announced the acquisition of Troops.ai, a revenue and communications platform that uses Slack and Microsoft Teams bots to surface CRM data from platforms such as Salesforce.Salesforce said in a statement that Troops and its team will become part of Slack—which it acquired in 2020—when the deal closes in 2023. The terms of the deal were not announced, but Troops.ai had raised $19.4 million to date according to Crunchbase, including investment from Slack’s ow
  • 5 ways COVID-19 has changed healthcare IT

    5 ways COVID-19 has changed healthcare IT
    Two years of COVID-19 has changed how many organizations and their IT departments function. The shift in priorities, particularly when it comes to issues like supporting remote and hybrid work models, has cut across industries. But one sector — healthcare — has had a much different experience and different needs.As someone who used to manage IT for a healthcare provider and has worked on a number of healthcare IT projects since then, I was curious to see what changes IT departments

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