• We complained about Kia but two years on we are still waiting for a ruling

    The Motor Ombudsman is dragging its feet but how do I complain about it being so slow?Over two years ago I filed a complaint with the Motor Ombudsman (MO) regarding a relatively minor dispute with Kia regarding my car. Kia had declined my request to fix all four alloy wheels under its warranty.After the ombudsman’s suggestion, I commissioned a report into the problem. The outcome supported my complaint and I supplied it to the MO. However, two years have passed, and I can’t get it to
  • Home insurance: how to get the best and cheapest UK policy

    From putting a value on the building to listing everything it contains, here’s how you can saveIf you own your property, you will need to cover the building and its contents – unless it is a leasehold flat and the freeholder insures the block. This should be spelled out in your lease. If you are a tenant, you will only need contents insurance. Continue reading...

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