Insurance news

• LV= forced to pay rejected burglary claim

  10-09-2016 08:00
  
  Financial ombudsman says couple were treated unfairly by insurer, which had turned down the claim as they didn’t have an alarmA London couple who had their £6,000 burglary claim turned down by their insurer LV= because they didn’t have a burglar alarm are to have their claim paid, after the Financial Ombudsman Service ruled they were treated unfairly.In May, Guardian Money featured the case of Gemma and Mark Hall* who had been LV= customers for more than a decade, but found the
  
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• John Lewis credit card won't cover me if travel firm fails

  10-09-2016 08:00
  
  As my tour company, Chinatours, is not a member of Atol or Abta, I might not be covered if I pay using the store’s credit card I am organising a tailor-made trip to China in September 2017 for my wife and I, using a -Chinese travel agent called Chinatours. It will be for about four weeks and the £10,000 cost will cover a variety of hotel stays, local tours, entrance fees, internal travel, etc. The company is not Atol or Abta bonded. My concerns are about insurance and how we would ge
  
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