• What insurance is best for a self-employed decorator?

    What insurance is best for a self-employed decorator?
    I fell off a ladder and can’t work for six months, and want protection in the futureEvery week a Guardian Money reader submits a question, and it’s up to you to help him or her out – a selection of the best answers will appear in next Saturday’s paper.This week’s question: I’m a self-employed decorator, but after a bad injury from falling off a ladder, I won’t be able to work for about six months. I never bought insurance so now I’m broke. What do
  • How we helped a family win the £400,000 Royal London refused to pay

    How we helped a family win the £400,000 Royal London refused to pay
    Insurer refused to honour a policy in full, but after a series of ombudsman rulings – and our intervention – the firm relentedDental nurse Jodie Hinchliffe was eight-and-a-half months pregnant with her first child when her father, Paul, died in 2012. Two weeks later, baby Georgie came along. Amid the nappies and the sleepless nights – and handling her father’s estate – the last thing she had was the strength to fight a giant insurance company.Jodie was only vaguely

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