Insurance news

• Video: Claims Excellence Awards 2015: Legal partner of the year

  19-05-2015 17:48
  Watch Horwich Farrelly pick up their award at the Insurance Times Claims Excellence Awards 2015
  
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• Video: Claims Excellence Awards 2015 - Claims training initiative of the year

  19-05-2015 17:43
  Watch Sterling pick up their first award at the Insurance Times Claims Excellence Awards 2015
  
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• Video: Innovation and Disruption Conference 2015

  19-05-2015 16:57
  Watch the highlights from the inaugural Insurance Times Innovation and Disruption Conference
  
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• Video: Claims Excellence Awards 2015 - Outstanding claims individual of the year

  19-05-2015 16:35
  Watch Allianz’s Laura Paterson pick up her award at the Claims Excellence Awards 2015
  
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• Conflict with Medco mooted as revised rehab code awaits summer launch

  19-05-2015 15:08
  
  James Verrinder Postonline Draft proposals for the revised rehabilitation code have sparked calls for a “distinct pathway” to be established for low value whiplash claims so as not to conflict with the fledgling Medco scheme.
  
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• Changes at LV and Admiral fail to mask issue of succession planning

  19-05-2015 14:24
  
  Francesca NymanPostonline Succession planning and the promotion of internal talent remain key issues for the industry to address, according to analysts, who have played down the significance of recent leaderships announcements at Admiral and LV.
  
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• S&P questions Pinnacle’s strategy as losses continue

  19-05-2015 13:25
  Rating agency cuts insurer’s rating outlook to negative over concerns about business model
  
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• Jelf says award helped with client retention and development

  19-05-2015 13:15
  
  UK Broker Awards also give peer recognition within the industry according to MD Jerry Wilson.
  
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• Covéa UK to launch direct motor proposition this year

  19-05-2015 12:35
  Covéa Insurance is planning to launch a direct proposition for its personal lines motor business by the end of this year.
  
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• General insurance complaints fall 3.6% in 2014/2015 - FOS

  19-05-2015 12:28
  Buildings and contents and pet and livestock were the most complained about GI products
  
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• General insurance complaints fall 3.6% in 2014/15 – FOS

  19-05-2015 12:28
  Buildings and contents and pet and livestock are the most complained about GI products
  
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• FOS blames loss adjusters and contractors for 10% rise in home complaints

  19-05-2015 12:28
  Customers are frustrated at amount of time and stress involved in coordinating work carried out by third parties on behalf of insurers
  
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• ANV adds three to syndicate consumer products team

  19-05-2015 12:16
  
  Katie Marriner Postonline ANV Holdings has appointed three people to its eight-strong consumer products team within Syndicate 5820 reporting to recently appointed active underwriter Bruce Whitmee.
  
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• FOS raps motor insurers on the knuckles for ‘poor communication’

  19-05-2015 12:08
  Customers find policies are cancelled without explanation 
  
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• Role of PCWs highlighted as insurers hit back against premium finance criticism

  19-05-2015 11:54
  
  Katie Marriner Postonline The Financial Conduct Authority has been accused of failing to address consumer buying behaviour in the findings of its premium finance thematic review, which singled out insurers and brokers for criticism.
  
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• Brain training: 10 things you need to know about...

  19-05-2015 11:29
  
  James Verrinder Postonline ... succession planning
  
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• Paul Matthews exits Thistle

  19-05-2015 11:10
  
  The CEO of Thistle, JLT’s managing general agent business, has left.
  
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• Career File - Darren McKenzie: McKenzie given new RSA chief operating officer role

  19-05-2015 11:09
  
  James Verrinder Postonline RSA has appointed Darren McKenzie to the newly created role of chief operating officer for the UK and Western Europe.
  
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• Market Moves

  19-05-2015 11:05
  
  James Verrinder Postonline Who moved where in insurance this week.
  
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• International Underwriting Association announces opposition to fees increase

  19-05-2015 10:52
  
  James Verrinder Postonline The International Underwriting Association has voiced its disappointment with the proposed increase in regulatory fees imposed on UK general insurers.
  
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• PPI complaints continue to hamper FOS progress

  19-05-2015 10:31
  
  Callum BrodiePostonline Payment protection insurance complaints accounted for 63% of all grievances dealt with by the Financial Ombudsman Service in 2014/2015.
  
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• Notion of non-compulsory motor cover for driverless cars dismissed by experts

  19-05-2015 10:23
  
  James Verrinder Postonline Public mistrust of driverless car technology and a potential influx of personal injury law suits have been cited by industry experts as the main reasons why the development of autonomous vehicles will not lead to the end of compulsory motor insurance.
  
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• PPI complaints to Ombudsman fall nearly 50%

  19-05-2015 10:11 via insuranceage.co.uk
  
  PPI makes up 87% of insurance complaints in 2014/15
  
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• Video: Claims Excellence Awards 2015 - Outstanding insurer claims team of the year

  19-05-2015 09:13
  Watch Sterling picking up their second award at the Insurance Times Claims Excellence Awards 2015
  
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• The Innovation Group pre-tax profits fall by 31%

  19-05-2015 09:12
  But EBITDA grew by 5%
  
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• Innovation Group pre-tax profits fall by 31%

  19-05-2015 09:12
  But EBITDA grew by 5%
  
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• PPI makes up two thirds of complaints to FOS in 2014/2015

  19-05-2015 09:08
  In 2014/2015 period FOS also answered 1.8 million enquiries and resolved 448,000 cases
  
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• PPI made up two thirds of complaints to FOS in 2014/2015

  19-05-2015 09:08
  In 2014/2015 period FOS also answered 1.8 million enquiries and resolved 448,000 cases
  
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• PPI made up two thirds of complaints to FOS in 2014/15

  19-05-2015 09:08
  In 2014/15  FOS also answered 1.8 million enquiries and resolved 448,000 cases
  
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• Biba 2015: Backchat special

  19-05-2015 09:08
  Find out who once ran an ostrich farm on the side, and what that mark on Tim Rolfe’s neck really is
  
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• Video: Claims Excellence Awards 2015 - Fraud prevention initiative of the year

  19-05-2015 08:45
  Watch LV= pick up their first award at the Claims Excellence Awards 2015
  
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• Video: Claims Excellence Awards 2015 - Claims technology initiative of the year

  19-05-2015 08:40
  Watch Direct Line Group pick up their award at the Insurance Times Claims Excellence Awards 2015
  
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• Video: Claims Excellence Awards 2015 - Customer care initiative of the year

  19-05-2015 08:38
  Watch LV= pick up their award at the Insurance Times Claims Excellence Awards 2015
  
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• Video: Claims Excellence Awards 2015 - Outstanding broker claims initative of the year

  19-05-2015 08:34
  Watch Pen Underwriting (Keelan Westall) and Cadogan Keelan Westall pick up their awards at the Insurance Times Claims Excellence Awards 2015
  
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• Video: Claims Excellence Awards 2015 - Insurer commercial lines claims initiative of the year

  19-05-2015 08:30
  Watch AIG pick up their award at the Insurance Times Claims Excellence Awards 2015
  
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• The Knowledge: Companies urged to interrogate supply chains

  19-05-2015 08:30
  Ethical supply chain issues are a real threat to the reputation of a brand
  
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• The Knowledge: Companies advised to interrogate their supply chains

  19-05-2015 08:30
  Ethical supply chain issues are a real threat to the reputation of a brand
  
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• Video: Claims Excellence Awards 2015: Personal lines claims initiative of the year

  19-05-2015 08:29
  Watch Hiscox pick up their award at the Insurance Times Claims Excellence Awards 2015
  
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• Video: Claims Excellence Awards 2015 - Outstanding third party claims management team of the year

  19-05-2015 08:24
  Watch Imperial Consultants pick up their award at the Insurance Times Claims Excellence Awards 2015
  
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• Wilson and Gourlay promoted at MSIG

  19-05-2015 05:45
  
  Andrew Tjaardstra Postonline Alan Wilson, Asia regional CEO of MSIG, and Michael Gourlay, vice president of business development, Asia have both been promoted.
  
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• Walker to join QBE as Hong Kong CEO in July

  19-05-2015 04:24
  
  Andrew Tjaardstra Postonline Mark Walker has left Allied World where he was CEO of its Hong Kong division and will join QBE as its new Hong Kong CEO in mid-July after a period of gardening leave.
  
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