• When our loo was blocked, our expensive British Gas policy went down the drain

    When our loo was blocked, our expensive British Gas policy went down the drain
    The repair quote was for £661 and we thought we were covered for parts and labour up to £1,000We have an expensive British Gas HomeCare arrangement and called them as our downstairs toilet was blocked. They arranged a visit by Dyno-Rod and the engineer put a camera along the drain and found that tree roots were invading the drainage pipe. The pipes had also been cracked by this. He cut away the roots, and said he thought the work would be covered, and they would be in touch soon. We then recei

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