ICT news

• Zendesk adding customer support via Instagram, says social is surging

  19-10-2020 23:09 via zdnet.com
  Helpdesk software provider Zendesk this afternoon said it will add the ability for customer support reps to take inbound requests directly from Instagram.
  
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• OpenStack Foundation transforms into the Open Infrastructure Foundation

  19-10-2020 22:48 via zdnet.com
  In a move, which has been coming for a while, OpenStack widens its focus from the OpenStack IaaS cloud to a variety of open-source cloud technologies.
  
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• IBM's Q3 solid with strength in Red Hat, hybrid cloud

  19-10-2020 22:22 via zdnet.com
  The company reported non-GAAP third quarter earnings of $2.58 a share on revenue of $17.6 billion, down 2.6% from a year ago.
  
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• Covid-19 prompts increase in contactless use in Brazil

  19-10-2020 21:24 via zdnet.com
  
  But the method still represents a tiny percentage of payments, according to research.
  
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• Tokyo Olympics: Russian hackers targeted Games, UK says

  19-10-2020 20:02 via bbc.co.uk
  
  UK officials say Russian intelligence took aim at the 2020 Olympics before they were delayed.
  
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• US charges Russian hackers behind NotPetya, KillDisk, OlympicDestroyer attacks

  19-10-2020 19:03 via zdnet.com
  The US Department of Justice has unsealed today charges against six GRU officers believed to be members of Sandworm, one of today's most advanced state-sponsored hacking groups.
  
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• Edmund O'Leary: 'I am not OK' tweet sparks global response

  19-10-2020 18:46 via bbc.co.uk
  
  Edmund O'Leary's post has been retweeted more than 14,000 times and received more than 300,000 likes.
  
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• Gartner sees 'internet of behaviors,' automation, AI, experiences key 2021 technologies

  19-10-2020 18:30 via zdnet.com
  Rest assured that Gartner has its share of buzzwords in its 2021 trends listing, but the technologies in whole tell a story. Here's a look at the trends and some color commentary.
  
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• Here's why you might see Office PWAs auto-installing on Windows 10

  19-10-2020 18:27 via zdnet.com
  It seems to be partially a bug and partially a 'feature' of the new Edge browser. For now, Microsoft is said to be halting further rollouts.
  
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• Alibaba expands supermarket footprint with Sun Art investment

  19-10-2020 18:04 via zdnet.com
  Chinese e-commerce giant forks out $3.6 billion to acquire a controlling stake in supermarket operator Sun Art Retail, further driving its "new retail" strategy of melding online and offline platforms.
  
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• Juniper acquires 128 Technology for $450 million as it builds out its AI

  19-10-2020 17:25 via zdnet.com
  The purchase adds more to Juniper's AI platform and networking portfolio.
  
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• Facebook AI open sources multilingual machine translation model

  19-10-2020 17:00 via zdnet.com
  The model, M2M-100, is trained on 2,200 language directions and can be more accurate because it doesn't use English as a go-between language in translations.
  
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• Time is running out ahead of new data rules. But many companies will struggle to be ready

  19-10-2020 16:48 via zdnet.com
  The latest official advice for businesses is not effectively preparing them for the data issues that are looming.
  
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• Google’s Lending DocAI streamlines mortgage applications with artificial intelligence

  19-10-2020 16:32 via zdnet.com
  The new solution is geared towards cutting through red tape and paperwork for borrowers and lenders.
  
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• FreedomFI: Do-it-yourself open-source 5G networking

  19-10-2020 16:17 via zdnet.com
  Want your own 5G network? Thanks to FreedomFi and the Magma open-source software project you can build your own private 4G LTE or 5G network.
  
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• Comcast Business partners with Aruba on new VPN service for remote workers

  19-10-2020 16:00 via zdnet.com
  The companies said the Comcast Business Teleworker VPN is meant to help enterprises adapt to an expanding remote workforce during the COVID-19 pandemic.
  
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• MindManager for Microsoft Teams, hands on: Mind-mapping tool adds collaboration features

  19-10-2020 15:51 via zdnet.com
  The new Teams integration from MindManager equips the web version for collaboration, but the desktop app retains more powerful features.
  
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• NASA awards Nokia $14 million to set up a 4G network on the Moon

  19-10-2020 15:50 via zdnet.com
  4G to start with -- and 5G planned in the future.
  
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• Google's $100 Linux Coral Dev Board mini quietly launches – but sells out fast

  19-10-2020 15:21 via zdnet.com
  Google's Coral Dev Board mini briefly goes on sale before selling out but Google still says the board is coming soon.
  
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• HPE to deliver Pawsey's new AU$48m research supercomputer

  19-10-2020 15:01 via zdnet.com
  The new Cray EX system is touted as 30x as fast as two of the centre's existing supercomputers.
  
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• Elon Musk's SpaceX: 60 more Starlink internet satellites launch ahead of public beta

  19-10-2020 14:32 via zdnet.com
  SpaceX's Starlink constellation nears 800-satellite target for providing moderate internet coverage for North America.
  
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• Google Trusted Contacts emergency location app discontinued

  19-10-2020 14:21 via bbc.co.uk
  
  Google pulls its emergency app, telling users to share their location on Google Maps instead.
  
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• Covid contact-tracing app not sharing data with police

  19-10-2020 14:21 via bbc.co.uk
  
  The app is not part of NHS Test and Trace, which said it would occasionally share some data.
  
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• Toshiba targets $20bn quantum key, data encryption business with Verizon, BT partnerships

  19-10-2020 13:50 via zdnet.com
  Toshiba estimates the market will be worth $20 billion worldwide by 2035.
  
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• New Gitjacker tool lets you find .git folders exposed online

  19-10-2020 13:37 via zdnet.com
  Tool can also download your Git repositories, allowing attackers to retrieve sensitive configuration files and source code.
  
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• Raspberry Pi 4: How I built a twitterbot to track planes passing overhead

  19-10-2020 13:34 via zdnet.com
  Since I last wrote about my Raspberry Pi-based home aircraft-tracking setup, I've made some big changes. Here's how to get more from the skies around you.
  
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• Which iPhone 12? How to choose the iPhone model that's right for you

  19-10-2020 13:24 via zdnet.com
  This year, Apple introduced five new iPhone models (if you count last spring's SE refresh). There are considerable differences between these models. In this 2020 edition of our iPhone decider article, we'll help you choose.
  
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• A simple change to overhaul healthcare (hint: automation)

  19-10-2020 13:00 via zdnet.com
  A transformation is in the making for foundational healthcare tasks, including processing and analysis of data.
  
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• This new malware uses remote overlay attacks to hijack your bank account

  19-10-2020 12:00 via zdnet.com
  Vizom disguises itself as popular videoconferencing software many of us are relying on during the pandemic.
  
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• Albion Online game maker discloses data breach

  19-10-2020 11:47 via zdnet.com
  Game maker says intruder gained access to its forum database by exploiting a vulnerability.
  
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• Raspberry Pi Compute Module 4 is out: $25 with a new form factor and new connectors

  19-10-2020 11:25 via zdnet.com
  The Raspberry Pi 4-based Computer Module is now available for purchase from $25.
  
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• How AI farmed insects are helping to feed chickens

  19-10-2020 11:06 via bbc.co.uk
  
  Artificial intelligence is helping produce a new kind of feed for farmyard chickens.
  
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• EPOS | Sennheiser ADAPT 660, hands on: High-quality, lightweight noise-cancelling headphones

  19-10-2020 10:58 via zdnet.com
  The ADAPT 660 offers excellent sound reproduction and easy on-device controls, although the Micro-USB charge cable and somewhat flimsy carry case are disappointing.
  
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• Discord desktop app vulnerability chain triggered remote code execution attacks

  19-10-2020 09:31 via zdnet.com
  The critical security issue was reported via the chat app’s bug bounty program.
  
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• The encryption war is on again, and this time government has a new strategy

  19-10-2020 08:15 via zdnet.com
  End-to-end encryption causes problems that governments don't like. So they're pushing big tech to come up with an answer.
  
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• Over 3 million .au domains under management by auDA in 2020

  19-10-2020 07:27 via zdnet.com
  In 2019-2020, the Australian Domain Name Administrator said it received a total of 4,458 complaints and 3,426 enquiries.
  
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• Instagram filters: 'Our skin is for life, not for likes'

  19-10-2020 07:22 via bbc.co.uk
  
  Can the use of Instagram filters - which change the tone, colour and shape of your face - be a form of racial discrimination?
  
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• The race is on to make contact tracing apps work across borders

  19-10-2020 07:00
  
  The EU is trialling Bluetooth app interoperability across multiple countries. But even if the tech can be made to work, the political will to create a global contact tracing system may never emerge
  
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• Sony’s A7S III is the best mirrorless camera for video money can buy

  19-10-2020 07:00
  
  This stellar performer packed with features, simpler to use than previous generations and built like a tank makes Sony’s video-centric camera a fantastic tool – and a filmmaker’s dream
  
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• Microsoft adds option to disable JScript in Internet Explorer

  19-10-2020 07:00 via zdnet.com
  The option is available after applying the October 2020 Patch Tuesday security updates.
  
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• Hype isn’t just annoying, it’s harmful to science and innovation

  19-10-2020 07:00
  
  Fostering hype takes time and money. And not everyone working on the good stuff has the time and money to buy hype
  
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• Faculty advised officials on how to police post-Brexit fishing waters

  19-10-2020 07:00
  
  The AI firm, which previously worked for Dominic Cummings, has been helping the government come up with technological solutions for the slippery post-Brexit fish issue
  
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• Atlassian to end sale and support of on-premise server products by 2024

  19-10-2020 06:57 via zdnet.com
  As part of the company's ongoing shift towards focusing on the cloud.
  
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• Cyber must be part of all-hazards national resilience: Home Affairs chief

  19-10-2020 06:43 via zdnet.com
  Australia should develop a national security response that addresses all vectors of risk to all sectors of society, but at the same time, it should not reinvent the wheel, according to Secretary Mike Pezzullo.
  
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• Kleenheat customer names and addresses exposed in system breach

  19-10-2020 05:14 via zdnet.com
  The company says residential and email addresses, as well as names of some customers have been exposed.
  
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• Australian government takes another swing at revamping visa processing system

  19-10-2020 04:14 via zdnet.com
  This time it has allocated nearly AU$75 million towards modernising the visa processing system as part of the initial phase for developing its whole-of-government permissions platform.
  
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• EU investigates Instagram over handling of children's data

  19-10-2020 03:48 via bbc.co.uk
  
  Facebook could face a large fine if Instagram is found to have broken European Union privacy laws.
  
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• TPG Telecom to launch budget mobile service Felix

  19-10-2020 01:38 via zdnet.com
  The new digital-only, app-based mobile service will be launched in the coming weeks.
  
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• Instagram filters: 'You can't wear my skin for likes'

  19-10-2020 01:08 via bbc.co.uk
  
  Instagram filters are treating ethnicity and skin colour 'like an accessory".
  
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• Anti-Trump TikTokkers not declaring paid content

  19-10-2020 01:07 via bbc.co.uk
  
  TikTok creators have been making anti-Trump videos without disclosing they were paid for.
  
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