ICT news

• Digital-first customer service solutions emerge as their own software category

  02-07-2020 22:58 via zdnet.com
  
  Digital-first customer service solutions is a new category in the making, with broad appeal to teams that must support authenticated or anonymous customers in the pre- and postpurchase stages. They help understand customer behavior and intent and deliver highly contextual experiences based on friction points they detect in customer journeys.
  
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• Goanna Solutions to deliver AWS re/Start training program in Australia

  02-07-2020 22:00 via zdnet.com
  
  New workforce development program will help local employers find skilled entry-level cloud talent.
  
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• Amazon the disrupter enters low-code market; doesn’t disrupt anything

  02-07-2020 21:56 via zdnet.com
  Many had high hopes for Amazon’s low-code platform project, but the launch of Honeycode didn’t blow anyone away. What’s missing?
  
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• Best GPS sports watches in 2020: Coros, Garmin, Polar, and other smartwatches

  02-07-2020 21:45 via zdnet.com
  
  While smartwatches often include GPS and can provide casual athletes with all they need, dedicated GPS sports watches track more data and provide much more customization of the information you are provided while working out. Most provide some basic smartphone notifications, but the emphasis is on focused sports tracking.
  
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• Sixteen Facebook apps caught secretly sharing data with third-parties

  02-07-2020 20:21 via zdnet.com
  
  Academic study used unique "honeytoken" emails to install Facebook apps and see which inboxes received emails from unrecognized senders.
  
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• USB Power Delivery is the fastest way to charge iPhone and Android devices

  02-07-2020 17:52 via zdnet.com
  
  The latest generation of iPhone and Android hardware supports the fastest charge technologies possible. But don't just use the cable and charger that come in the box.
  
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• Hundreds arrested as crime chat network cracked

  02-07-2020 17:04 via bbc.co.uk
  
  Police forces across Europe collaborated on the UK's "most significant" law enforcement operation.
  
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• Zuckerberg: Advertisers will be back to Facebook 'soon enough'

  02-07-2020 16:47 via bbc.co.uk
  
  Facebook's chief dismisses claims in leaked comments that the ads boycott poses a financial threat.
  
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• iPhones are better than Samsungs (and Pixels). This week's definitive proof

  02-07-2020 16:46 via zdnet.com
  
  Are you one of those still looking for a reason to buy one or other of the two big brands -- or even a Google Pixel? Here's some data that may help.
  
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• V Shred data leak exposes PII, sensitive photos of fitness customers and trainers

  02-07-2020 16:00 via zdnet.com
  
  V Shred defended the public status of its open bucket and only partially solved the problem.
  
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• PS5 and Xbox Series X: Video game NBA 2K21 to cost more on new consoles

  02-07-2020 16:00 via bbc.co.uk
  
  2K Games is the first publisher to reveal it will charge more for a PS5 and Xbox Series X title.
  
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• Redis database creator Sanfilippo: Why I'm stepping down from the open-source project

  02-07-2020 15:03 via zdnet.com
  
  Redis creator Salvatore Sanfilippo steps back as the project's maintainer but he'll still be around as an ideas person.
  
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• Zendure Passport II Pro: Fast-charge global travel adapter that's also great for the home office

  02-07-2020 15:00 via zdnet.com
  
  You might not be doing as much traveling as you once did, but this travel adapter is also great for the office or home office.
  
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• Zendure Passport II Pro: Fast-charge global travel adapter that's also at home in the office or home office

  02-07-2020 15:00 via zdnet.com
  
  You might not be doing as much traveling as you once did, but this travel adapter is also great for the office or home office.
  
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• Okta hits new cloud reliability milestone

  02-07-2020 15:00 via zdnet.com
  The cloud-based identity management firm is officially promising all of its customers 99.99 percent uptime, which should help its efforts to grow its base of large enterprise customers.
  
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• Informatica’s latest acquisition extends its data catalog to hard-to-get sources

  02-07-2020 15:00 via zdnet.com
  
  Informatica has acquired partner Compact Solutions as a technology deal that will extend its enterprise data catalog to sources like dynamic SQL scripts that have eluded most other tools.
  
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• Raspberry Pi: Now computer-vision apps get boost with Khronos OpenVX API

  02-07-2020 14:21 via zdnet.com
  
  Raspberry Pi brings the Khronos OpenVX 1.3 computer-vision API to its single-board computers.
  
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• This is how EKANS ransomware is targeting industrial control systems

  02-07-2020 14:02 via zdnet.com
  
  New samples of the ransomware reveal the techniques used to attack critical ICS systems.
  
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• Google's Fitbit takeover probed by EU regulators

  02-07-2020 13:58 via bbc.co.uk
  
  The EU questions whether Google's takeover of Fitbit will harm competition or give it too much data.
  
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• Inside a ransomware attack: From the first breach to the ransom demand

  02-07-2020 13:24 via zdnet.com
  
  Security researchers map out how a ransomware attack plays out over a two week period.
  
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• Why 5G will make our factories more efficient and resilient

  02-07-2020 13:19
  
  Why 5G will make our factories more efficient – and more resilient
  
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• UK regulators call Google, Apple search engine deal a ‘barrier’ to competition

  02-07-2020 12:56 via zdnet.com
  
  A £1.2 billion payment made by Google to secure default mobile search positions has come under fire.
  
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• Mozilla halts Firefox 78 rollout – and then restarts it after fixing this search engine bug

  02-07-2020 12:52 via zdnet.com
  
  Mozilla resumes rollout of Firefox version that drops support for connections over legacy TLS 1.0 and TLS 1.1 protocols.
  
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• I wish I'd found this iPhone accessory years ago

  02-07-2020 12:49 via zdnet.com
  
  This small, cheap accessory means I'm no longer frustrated with the iPhone I bought.
  
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• Facebook flaw let 5,000 developers gather personal data

  02-07-2020 11:59 via bbc.co.uk
  
  About 5,000 app developers were about to access personal data after their rights had expired.
  
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• House of Lords calls for gamer loot boxes to be regulated under gambling laws

  02-07-2020 11:43 via zdnet.com
  
  Loot boxes, skins, and other in-game purchases could come under new scrutiny in the UK.
  
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• Blackview unveils $160 10.1-inch Android 10 tablet

  02-07-2020 11:21 via zdnet.com
  
  Looking for a new Android tablet? The Blackview Tab 8 offers a lot of power for the price.
  
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• Australia's COVIDSafe app now available in five more languages

  02-07-2020 09:26 via zdnet.com
  
  COVIDSafe app to be available in Arabic, Simplified and Traditional Chinese, Korean, and Vietnamese.
  
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• Committee hits roadblock in probing Commonwealth cybersecurity performance

  02-07-2020 09:21 via zdnet.com
  
  It's a complex accountability tree, but there's no central mechanism allowing a transparent view of where each Commonwealth entity is at with cybersecurity.
  
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• Optus signs contract for Ku-band sixth satellite to launch in 2023

  02-07-2020 09:08 via zdnet.com
  
  Software-defined satellite said to be 'fully configurable' when in orbit.
  
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• Loot boxes: Lords call for 'immediate' gambling regulation

  02-07-2020 08:38 via bbc.co.uk
  
  Loot boxes, skins and player packs should be regulated immediately, says a Lords committee.
  
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• National Library of Australia brings 10-year-old Trove research portal into the 21st century

  02-07-2020 07:11 via zdnet.com
  
  Users can now easily navigate, search, browse, and access digitised files of Australia's history online.
  
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• There’s a massive scam hiding behind Google’s search results

  02-07-2020 07:00
  
  People around the world are populating search engine results for a few dollars an hour. But some have found a way to make a tidy profit
  
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• Reddit has banned r/The_Donald. Who it bans next matters more

  02-07-2020 07:00
  
  Some online cesspits are gone. But social networks can’t only take action against hate speech when put under pressure by advertisers
  
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• Prisoners are getting TikTok famous by filming life behind bars

  02-07-2020 07:00
  
  “I had to take time off because I got too much attention. The guards made me stop posting on TikTok.”
  
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• Patek, Tudor and TAG Heuer’s latest watches have a case of the blues

  02-07-2020 07:00
  
  Despite many brands saying there would be no watch releases this year, as we emerge from lockdown new timepieces are dropping
  
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• Patek, Tudor and TAG Heuer’s latest watches are singing the blues

  02-07-2020 07:00
  
  Despite many brands saying there would be no watch releases this year, as we emerge from lockdown new timepieces are dropping
  
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• Facebook says 5,000 app developers got user data after cutoff date

  02-07-2020 04:26 via zdnet.com
  
  A Facebook privacy mechanism blocks apps from receiving user data if users didn't use an app for 90 days. Facebook said 5,000 apps continued to receive user data regardless.
  
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• Connection discovered between Chinese hacker group APT15 and defense contractor

  02-07-2020 03:25 via zdnet.com
  
  Lookout said it linked APT15 malware to Xi'an Tianhe Defense Technology, a Chinese defense contractor.
  
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• Microsoft OneDrive updates include 100GB file size boost, dark mode, new admin controls

  02-07-2020 02:33 via zdnet.com
  
  New features are aimed at improving sharing and collaboration across work and life.
  
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• Woolies hit with AU$1 million spamming fine

  02-07-2020 01:50 via zdnet.com
  
  ACMA issues its largest fine over five million breaches to a company that made AU$16.5 billion in sales last quarter.
  
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• VMware is acquiring Datrium for hybrid cloud disaster recovery

  02-07-2020 01:19 via zdnet.com
  
  Once the deal closes, VMware plans to complement its current, performance-optimized VMware Site Recovery DRaaS offering with Datrium’s cost-optimized DRaaS option.
  
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• Ms Marvel: Trailblazing Muslim superhero goes gaming

  02-07-2020 01:03 via bbc.co.uk
  
  Marvel's first Islamic superhero will play a leading role in the forthcoming Avengers video game.
  
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• Tesla overtakes Toyota to become world's most valuable carmaker

  02-07-2020 00:33 via bbc.co.uk
  
  Shares in the electric carmaker have surged, giving it a market value of $209bn.
  
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