• Block on withdrawals from Neil Woodford fund extended

    Thousands of investors will remain locked in for at least another 28 daysInvestors will be locked into Neil Woodford’s flagship fund for at least another month after a block on withdrawals was extended.The Woodford Equity Income Fund – which was valued at £3.7bn at the end of May – will stay closed until the next review deadline of 29 July, preventing hundreds of thousands of customers from accessing their money. Continue reading...
  • Mobile phone users can now switch network with just one text

    New process makes it easier to get PAC code without provider trying to persuade users to stayConsumers are now able to switch their mobile phone provider simply by sending a text message – avoiding the cumbersome process which had been in place previously.The new rules from the regulator Ofcom apply from Monday and are aimed at making it quicker and easier to leave one provider and start with another. Continue reading...
  • My daughter-in-law wants to sell a standalone garage

    Her mortgage lender is refusing to allow the sale. Is there anything she can do about it?Q My daughter-in-law has been approached by her neighbour who would like to purchase her garage which is in a small compound. She asked her mortgage lender whether she could have the garage removed from the deed so she could sell it privately. They refused saying that the mortgage was granted on the whole property which includes the garage. The value of her home far exceeds what she owes. Is there anything s
  • Booking.com failed to keep its promises over cashback offer

    Readers were promised rewards as an incentive to book hotels, but haven’t received themLate last year Booking.com advertised a promotion of £80 cashback on future hotel reservations costing £350 or more. On this basis, I booked a hotel in Seville for £359. I paid the bill on leaving, which Booking.com said would trigger the reward to be paid in 60 working days. However, that date came and went. Since then, further promises that the money would be paid have gone unrewarded
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  • Mobile banking to overtake high street branch visits in two years

    Rapid uptake means banking via an app rather than visiting your bank in person will become the mainstream by 2021 Mobile banking is set to be more popular than visiting a high street bank branch within two years, according to new forecasts, highlighting how technology is transforming the way Brits bank.The tipping point will arrive in 2021, according to analysis by the consultancy Caci, when the number of customers regularly using branches will be overtaken by those using apps. Continue reading.

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