Financial news

• Why won’t Southern Rail let me make a joint claim for a delay?

  15-05-2018 14:50 via theguardian.com
  We bought two tickets on our Two Together railcard but we have to claim separatelyMy husband and I travelled from Bexhill-on-Sea to Brighton using our Two Together railcard. My husband purchased our tickets. Our return was delayed due to a points problem and my husband made a Delay Repay claim. We have done this several times before and never encountered a problem. Southern Rail has now decided that both travellers must make a claim to receive compensation so they have only paid for my husband.
  
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• Ryanair cuts check-in time for passengers without reserved seats

  15-05-2018 14:14 via theguardian.com
  Time will shrink from four days to 48 hours unless travellers pay extra for seatingMillions of Ryanair passengers booked on flights after 13 June will have shorter check-in periods, in a move likely to encourage more travellers to pay for reserved seating. The budget airline said its check-in window for passengers who have not paid for reserved seating will shrink from four days to 48 hours. But if customers pay for a reserved seat – which costs from £3 each way but rises to £1
  
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• TSB rejected help from Lloyds at start of IT meltdown

  15-05-2018 09:39 via theguardian.com
  Bank accused of ‘playing fast and loose’, as some users still report problems accessing accountsTSB turned down an offer of help from Lloyds Banking Group, its former owner, in the early stages of an IT meltdown that left up to 1.9 million online customers unable to access their accounts.Lloyds contacted TSB on the morning of 23 April, according to a report in the Financial Times, after it became apparent that a transfer of accounts and customer information to a new IT system had gon
  
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