• Top stories of 2023: Crisis communications lessons from Harvard’s response to attack in Israel

    Top stories of 2023: Crisis communications lessons from Harvard’s response to attack in Israel
    And a look at one college that met the moment.
    This story was originally published on Oct. 16, 2023. We’re republishing it as part of our countdown of top stories of the year. 
    Nearly a week later, organizations of all descriptions are still struggling to find words to respond to the unfolding tragedy in Israel and Palestine.
    Universities find themselves in a unique position. As academic and community centers, many have an obligation to offer empathy and clarity in an uncertain time.

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