• BrandPost: Network Innovation or Iteration? – A Matter of Perspective

    As a member of the tech sector for quite some time, I have seen my fair share of marketing trends come and go. Typically, a new term is introduced and quickly becomes the “hot new thing,” promising to not only deliver the end-user from the challenges of their current environment, but also give the solution provider the opportunity to make a lot of money. These new entrants into the market are always billed as innovative and the cure-all for the biggest challenges in the data ce
  • BrandPost: It’s Time to Add Cloud Deployment Training to Your Gift List

    Around the holiday season, everyone is thinking about their gift list. Even business leaders are contemplating what new technologies will give them a brighter, more successful New Year. Of course, the typical hot topics come to mind: compliance, security, artificial intelligence, machine learning, and edge computing. Yet one important item should also be on your IT gift list (regardless of season), and it’s a gift to both your company and your staff: better training to address today&rsquo
  • IDG Contributor Network: 5 things to do in 2019 in digital transformation

    2018 is coming to an end. You probably have your budget and plan set for 2019 and are getting ready to wind down. But before you close the books on 2018 and take off for the holidays, there are somethings I want you to think about and be ready for in 2019.I believe that CIO, IT leaders, and digital transformation leaders may hit some speedbumps in 2019. In my recent post, five digital predictions for 2019 I suggested, “While some technologies and transformation programs will see increases
  • BrandPost: Trends and technology developments shaping enterprise ICT services

    Almost before you can dream up a new technology for information and communication services, it has been developed and implemented. In fact, change within information and communication technology (ICT) is now so rapid, it is impossible to keep up and still run an innovative organisation.Artificial intelligence, machine learning, the cloud, virtual reality and augmented reality, and smart cities are fundamentally changing the way people do business. AI and machine learning are now capable of proc
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  • BrandPost: Smart Cities of the Future

    As we move into the future and technology becomes even more advanced, the majority of capital cities will become ‘smart cities’.A smart city uses the internet of things (IoT), data, and technology to streamline services to make a city more connected, efficient, manageable, and cost effective. Smart cities drive innovation, have connected residents, optimise governance, and make better use of precious resources.However, there are a number of steps which need to be implemented before
  • BrandPost: The Future of Cloud Services

    Savvy businesses are increasingly turning to the cloud to reduce costs and increase business efficiency by moving from infrastructure-based operations to application-based operations.Put simply, the cloud is an offsite storage system maintained by a third party. And as the cloud becomes more sophisticated, the operational advantages are becoming clearer.No longer do businesses need to install, operate and maintain large and expensive server rooms. With real estate costs now at a premium, a serv
  • BrandPost: The future of AI in Customer Service

    There is no doubt the age of the customer is here. Whether B2B or B2C, customers expect to be able to contact businesses, and receive assistance, at the time of their choosing, and via the channel of their choice.But how does a business adopt an ‘always on’ approach with customers, while savings costs and improving the bottom line?The answer is artificial intelligence (AI), which is fast becoming a customer service must-have. In fact, according to Gartner, up to 80 per cent of custo
  • BrandPost: The Path to AI in Business: Crawl, Walk, Run

    When it comes to the adoption of artificial intelligence in business, there is a big gap between vision and reality. While nearly half of all CIOs plan to deploy AI, only 4 percent have actually gotten there, according to Gartner’s 2018 CIO Agenda Survey.[1]What’s holding people back? In many cases, people aren’t quite sure how to get started. Where do you start? What data do you need? What IT infrastructure? How deeply should you dive in?For organizations facing questions lik
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  • BrandPost: How Cloud Verified Fosters Trust for Swiss Businesses

    This past August, Cyberlink was named the best “ISP and Corporate Network” by Swiss business magazine Bilanz. More than 1,400 businesses participated in the survey, which compares providers based on the quality and flexibility of their services, and the strength of their support organizations. It was the fourth time that Cyberlink took the top spot in the ranking, with the highest score achieved by any company in the past decade.The win comes as no surprise to Cyberlink’s 2,50
  • 7 hot IT training trends — and 7 going cold

    IT pros and business users frequently report that they want more opportunities to develop new skills to keep their careers from stagnating, and employers find that ongoing training can help retain experienced talent.To read this article in full, please click here(Insider Story)
  • 5 reasons DevOps initiatives fail

    Agile software development has kicked waterfall to the curb, as CIOs have jettisoned drawn-out projects in favor of crisper application delivery. But to keep pace in the rapidly evolving digital age, many CIOs are turning to agile's swifter cousin: DevOps, an even faster way of expediting software to market. To read this article in full, please click here(Insider Story)

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