• Healthcare CIOs should focus on data quality to maximize the value of artificial intelligence

    Almost every industry is looking at the impact artificial intelligence (AI) will have on it, but healthcare has been one of the most forward-looking because it has the potential of providing better patient care and can save lives.The intersection of healthcare and AI has tremendous potential, and it’s because there are well over 100 start-ups focused specifically on bringing AI to healthcare. Over the next several years, the innovation in this area will explode as the ecosystems of c
  • IDG Contributor Network: AI-driven content moderation can never be perfect

    At this week’s panel discussion in Brussels hosted by the Center for Democracy and Technology, I discussed the capacities and limitations of AI-driven content moderation techniques. Other panelists included Armineh Nourbakhsh now with S & P Global, who discussed the Tracer tool she helped develop while at Reuters and Emma Llansó with CDT, who discussed the recent paper she co-authored, “Mixed Messages? The Limits of Automated Social Media Content Analysis.” Prabhat
  • 9 chiefs you don't need in the C-suite

    Taking it to the topImage by Getty ImagesThe dot-com era is widely remembered as a time of excess, experimentation, hubris, and whimsy in the tech industry. Well, tech may have matured a bit, but there are still some "out-of-the-box" job titles out there—and they've spread into the wider world of business, and upstairs to the C-suite. From the confusing but vaguely professional ("Chief Advancement Officer") to the touchy-feely ("Chief Story Teller") to the downright bizarre ("Chief Wizard"
  • 10 must-have skills for ITSM pros

    New technologies like machine learning, cloud computing and IoT are changing how businesses serve clients and customers. Deploying these technologies in an IT service management (ITSM) environment can help businesses offer better customer and client service, while eliminating errors and monitoring service processes in the business. It’s becoming an increasingly important methodology in the enterprise as companies rely more on chatbots, automation and the cloud to manage IT services.If you
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  • Standing up for transgender rights in the workplace

    Last week we learned that the Trump administration is attempting to erase the entirety of transgender rights in the U.S., introducing a new policy by which gender would be determined solely by a person’s assigned genitalia at birth.It’s more important than ever to stand up for trans rights. If the current government will not, it’s left to the private sector to pick up the slack. What can you do?
    [ Find out how your organization may be getting diversity and inclusion wrong &mda

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