• IDG Contributor Network: Is your culture the final key to successful digital transformation?

    Imagine this: Your digital transformation efforts are just underway, and tangible results are starting to appear. There is still significant work to be done, and you estimate that the organization has addressed maybe 5 percent of the potential areas for improvement.There is, however, a challenge looming over the horizon. You don’t have the internal talent needed to help you get much further than you are today. Even worse, you can’t find or afford the external talent it will take to
  • IDG Contributor Network: 5 forces of friction which put a brake on change

    In recent decades, the world of change management within organizational environments, particularly in technology related businesses, has improved significantly. Several change methods and frameworks have developed incrementally and at pace. Today we have change methods and tools far superior to anything that was available in the Nineties and the “Noughties.” So why is it that even with better methods and frameworks we have not seen corresponding improvement in the success of change?
  • Why IT-business alignment still fails

    Do your company’s IT leaders and top business executives have the same understanding of IT’s role within the organization? Back in 2012, researchers at Capgemini asked this question of more than 1,300 senior executives. Sixty-five percent of them answered yes.To read this article in full, please click here(Insider Story)
  • Diversity helps fuel Capital One’s digital journey

    Cultural transformation is the unsung engine of digital transformation success. For most organizations, this requires a mind-set shift toward digital-first solutions. But it also means connecting with your customers and bringing in new talent, and that is where diversity and inclusion strategies can have a significant impact.To read this article in full, please click here(Insider Story)
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  • IT and engineering under one leader drives an exceptional customer experience

    Western Union processes an average of 32 transactions every second and moves $300 billion around the globe every year across 200 countries and 130 currencies. In addition to hosting an extremely high transaction global platform, the $5.5 billion company runs more than 550,000 retail locations, which is more than Starbucks and McDonalds combined. Driving transformation of this kind of scale could be daunting, but according to Sheri Rhodes, who is both CIO and CTO of Western Union, it is all abou

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