• IDG Contributor Network: Moving from a legacy business to a digital disruptor?

    Over the last several years, the siren call of digital disruption has become louder and louder. Here is what some of the biggest thought leaders have said regarding this topic:
    “The introduction of new technologies creates entire new ways of serving existing needs and disrupts existing value chains” (The Fourth Industrial Revolution, Klaus Schwab, World Economic Forum, 2016, page 51)
    “What makes modern business different? Simply put, speed plus disruption. Wave after wave of n
  • What is the balanced scorecard? A framework for organizational success

    What is the balanced scorecard?
    The balanced scorecard is a strategic planning and performance management framework used by business, government, and non-profits to align day-to-day activities with enterprise vision, mission, and values. The balanced scorecard tracks financial and non-financial measures to determine the degree to which the enterprise is performing as desired and when corrective action is necessary.The balanced scorecard is a widely used management tool, particularly in the U.S.
  • 5 ways businesses are modernizing ITSM

    IT service management is a constantly evolving practice that adapts and grows with the pace of technology — or at least, a good ITSM strategy does. By being flexible enough to accommodate sudden and rapid changes, ITSM at leading organizations ensures service and support practices and processes continually align with transforming business needs.   To read this article in full, please click here(Insider Story)
  • New research highlights the racial wage gap in the tech industry

    There’s a lot of data available about the gender pay gap, but new research from cloud compensation services provider PayScale demonstrates how the racial wage gap means black and brown tech workers do not get equal pay for equal work.The research, as discussed in this blog post, shows that “… for certain minority groups, discrimination extends all the way into their wallets. We find that, all else being equal, black, Hispanic and Native American techies earn less than their w
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