• BrandPost: The Future Of Airports – It’s Smart Technology And Cloud Efficiency

    Airport.s are massive and complex organisations. Paris Aeroport – one of the busiest airports in the world – describes itself as a ‘factory of the future’ – “Management on a daily basis of industrial processes such as the handling of thousands of pieces of luggage that come through our airports each day,” the Paris Aeroport website quotes. [1]It’s true that airports need to refine their processes with the exacting precision of advanced manufa
  • IDG Contributor Network: The future of CRM

    Where is CRM going? What needs to change to extend its value proposition? These are the questions that I posed to members of the #CIOChat and some noted CRM industry experts. Their answers should be relevant to CIOs, CRM implementers, software providers, and even marketing leaders. They collectively provide all involved in CRM with views into today and the future.Most important CRM capabilities
    CIOs suggest that sales, marketing, and services are of increasing importance to their businesses.&nb
  • IDG Contributor Network: Onshore vs. offshore: 8 trends driving IT support back home

    When it comes to outsourcing, research shows that the proximity of the talent pool is a critical success factor. In fact, a recent survey of almost 4,000 IT leaders and executives in more than 80 countries showed that 28 percent of IT leaders say they planned to increase their “on-shoring” spending in the next year. By contrast, only 17 percent say they plan to increase offshoring.The recently completed KPMG/Harvey Nash 2018 CIO Survey found many of the respondents predicting a cont
  • How tech companies are recognizing Pride month

    Even though the current presidential administration refuses to recognize it, June is LGBTQ+ Pride month, and tech companies are showing support in various ways.Instagram launched a video series that surprises LGBTQ+ community leaders with the opportunity to interview their role models. Sony has released a special rainbow theme for its PlayStation 4 gaming console. Facebook is offering Pride-themed backgrounds, stickers, picture frames, and stickers. Spotify has curated Pride-themed playlists an
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  • 6 ways Facebook uses AI

    In the world of Facebook, Chief Global Security Officer Nick Lovrien says, “A day is a week, a week is a month, a month is a year.” In other words, development there moves quickly. As a company, Facebook owns Instagram, Oculus, WhatsApp, and hundreds others, buying around 160 businesses just last year. The company’s goal is to connect every person on the planet through Facebook-owned tech within 100 years. To get there, they’re using AI.Here’s a look at how Faceboo
  • CIO Spotlight: Mark Hopkins, Skullcandy, Inc.

    Name: Mark HopkinsCompany: Skullcandy, Inc.Job title: CIO – my area of responsibility includes IT, Digital and Customer ServiceTime in current role: 2 yearsLocation: Park City, UtahTo read this article in full, please click here(Insider Story)
  • BrandPost: How Database Administrators Can Keep (or Improve) Their Jobs in the Cloud Era

    Database administrators (DBAs) have been the gatekeepers to a business’s most valuable asset: its data. They design, implement, and maintain the business’s database systems; establish policies and procedures for managing, securing, and maintaining them; and train employees in their management and use.But as more businesses move from traditional software to cloud solutions—and as more software vendors automate monitoring, testing, patching, and tuning—the DBA’s fate

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