• BrandPost: Securing the Cloud: Integrating Existing Infrastructure with Multiple Cloud Providers

    IBM and IDG ContentIt’s becoming clear that traditional perimeter-based security controls and practices are insufficient in today’s cloud-centric world. Yet many IT leaders struggle with creating new security postures that integrate on-premises infrastructure with multiple clouds in order to close visibility gaps and build holistic protection.An exclusive IBM and IDG research study shows that the majority (77%) of respondents say the rise of multi-cloud makes them look at security d
  • BrandPost: Navigating Risk and Compliance in a Multi-Cloud World

    IBM and IDG ContentWith the regulatory climate in a constant state of flux, managing compliance has always been a challenge for IT organizations. Cloud adoption has kicked that complexity up a notch, introducing new wrinkles for IT organizations as they struggle to manage risk and governance practices across an increasing diverse multi-cloud landscape.According to an exclusive IDG Research survey, complexity looms as the No. 1 issue with maintaining compliance in a multi-cloud world. Specifical
  • BrandPost: The 5 Essential Elements of the Next-Gen Help Desk

    For many companies who have transitioned (or who are transitioning) to the cloud, change is inevitable as the process evolves.In terms of personnel, many of the current roles in the organization undergo moderate to dramatic shifts, not only in expertise requirements, but also day-to-day impacts on process and general “keeping the lights on” support of the business. Your former data center team probably has some aspect of their world now residing in a private cloud and is probably di
  • BrandPost: Business Innovation Meet Multi-Cloud: The New Rules of Engagement

    IBM and IDG ContentAs companies throttle up digital transformation, the spotlight should be on planning for IT architectures and centralized management capabilities that can effectively support a multi-cloud strategy versus filling in visibility and security gaps when critical new business ventures are well underway.Multi-cloud environments are the new reality of digital business. According to IDC Research’s annual FutureScape: Worldwide IT Industry 2018 Predictions, spending on cloud ser
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  • BrandPost: Security-By-Design: The Mantra for Securing IoT

    IBM and IDG ContentSmart thermostats, autonomous vehicles, wind turbine farms—these are among the myriad products and commercial assets rapidly being linked to the Internet of Things (IoT). While this universe of “connected things” is sparking new experiences and business models, it’s also opened up a raft of security challenges that many IT organizations aren’t fully equipped to deal with.The installed base of IoT-enabled devices is forecast to grow to almost 31 b
  • BrandPost: Marrying Security Analytics and Artificial Intelligence

    IBM and IDG ContentIt’s hard to remember a time when cyber-based security threats were so few and far between that they could be easily identified and countered by well-trained IT security experts. Today, the volume and diversity of potential threats long ago outstripped the ability of human professionals to evaluate them unaided. Today, security pros rely heavily on a multiplicity of highly automated threat intelligence feeds and analytical systems.Still, even sophisticated security inci
  • BrandPost: Protecting Your Data in Enterprise Cloud Computing Agreements

    Tech buyers often misunderstand contract terms about data. So they don’t protect themselves in agreements about software-as-a-service and other types of cloud computing. I see the resulting weak contracts in my work as a lawyer, and I teach businesspeople and lawyers to do better in my courses on tech contracts. One of the key lessons is: “Ask better questions.” This article offers questions you should ask about your data—questions for your lawyer, contract manager, vend
  • BrandPost: Filling Critical Security Gaps with Cloud-Based Services

    IBM and IDG ContentCloud computing, once a top security concern among IT and security leaders, is increasingly seen as a critical ally. Beset by rapidly evolving cybersecurity threats and a shortage of security expertise, growing numbers of organizations are turning to cloud-based security services to better protect their data, systems, applications, and network.Today, most of the same security tools and technologies that companies can deploy and operate on-premises are also available as cloud
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  • IDG Contributor Network: Artificial intelligence policymaking is alive and well in Paris and Brussels

    In March, the European Political Strategy Centre (EPSC), the European Commission’s in-house think tank, released a note urging the development of an artificial intelligence (AI) strategy for “human-centric machines.” In early April, French President Emmanuel Macron issued the French AI strategy, which he described in a detailed interview with Wired magazine.The impressive depth, sophistication and detail in these strategy notes is a tribute to the energy and care that went int
  • BrandPost: Comparison: Azure Site Recovery as a Best Disaster Recovery Tool?

    Even though we often hear about IT disasters in the news, many organizations still do not believe that an IT disaster can hit them. As a result, they are inadequately prepared for one.The truth is, IT disasters strike everyone – sooner or later. In fact, in today’s world, it’s not a matter of if an IT disaster will strike, but when. Per a 2014 survey done by the Disaster Recovery Preparedness Council, 73% of organizations consider themselves to be failing in terms of disaster
  • IDG Contributor Network: Succeeding in international business: observe and learn

    IT leaders today know that to be successful they must stretch beyond their comfort zones. A strong foundation in technology is essential, but as I wrote about in “Is the road to the C-suite a winding one?," true leadership requires critical skills not traditionally acquired through an IT education, specifically: big-picture and strategic thinking, coaching, conflict management, and effective communication.In today’s global economy, it’s also true that IT leaders must learn to
  • IDG Contributor Network: Digital speed: 5 strategies to rapidly deliver business value from digital transformation

    Digital transformation for large enterprises is a humongous undertaking that can typically span across several years. CIOs at the helm of digital transformation are under immense pressure to rapidly deliver results.However, despite the allocation of millions of dollars to digital transformation, many organizations are struggling with aligning technology spend with business outcomes. Some organizations are starting to look into a new concept “lean digital transformation” that can hel
  • BrandPost: Why HPC Matters: Making the World a Safer Place

    In today’s data-driven world, our national security increasingly depends on high-performance computing systems and machine learning technologies that churn through massive amounts of data to identify potential threats, even in real time.Just consider this example from a trio of experts writing in The Washington Post: “Big data is a ‘big deal’ for U.S. spy agencies, which have long relied on multiple data sources to produce intelligence reports,” the paper noted in
  • IDG Contributor Network: SaaS cloud subscriptions: When “on-demand” really isn’t

    Large legacy on-premise enterprise software vendors, like SAP, Oracle, and Microsoft, continue to push their “on-demand” SaaS cloud products into their customer base.  To a large extent, these efforts are designed to counteract the competitive threat posed by the major SaaS cloud vendors like Salesforce, Workday, and ServiceNow.  The same could also be said about pushing their customers to their new offerings around mobility, virtualization, AI and IoT.Organizations consid
  • BrandPost: How to Close the Patch Gap

    A majority of cyberattack victims say their breaches could have been prevented by installing patches
    Most companies don’t have the resources to keep up with all the patches they need to install
    Companies can reduce the burden on staffers by automating the patch processUpdating software to install the latest security features sounds relatively easy if you’re talking about a laptop or a phone. You simply download an update, wait around for a little while, and the patch is applied with
  • How CIOs partner with CMOs to transform customer experience

    Deeply fulfilling customer experiences are always multifaceted. Even the most seemingly straightforward interactions must deliver on a host of spoken and unspoken needs — value articulation, execution, personalization, empathy and creativity — in order to be truly memorable. CIOs are heavily invested in customer experience, as technology defines and informs every customer touchpoint. Yet technological excellence never exists in a vacuum. Effective technology strategies start wi
  • 6 reasons to pump the brakes on AI

    Hype over artificial intelligence reached its zenith in 2017, with CIOs, consultants and academics touting the technology as potentially automating anything from business and IT operations to customer connections. Yet through the first calendar quarter of 2018 several media organizations  reported on the dangers of AI, which involves training computers to perform tasks normally requiring human intelligence.“There’s been so much hype in the media about it and this is just journa
  • Building a customer community: 13 critical questions to get started

    Lead generation means user education. Channel management means a partner portal. Case management means a knowledge base, customer discussion groups, and a support forum. Customer loyalty means a customer portal.  It’s all about building a community site.Depending on where you start, you’ll hear about dozens of product offerings and see some extraordinary demos. The best of the demos will live up to Sybase founder Bob Epstein’s famous quote about benchmarks: “they ar

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