IT Executive news

• IDG Contributor Network: Ready or not, here they come

  28-11-2017 20:11
  Do you remember playing hide and seek and hearing the seeker call out, “Ready or not, here I come!”Despite the loud warning from the seeker, if the participants weren’t ready, it just wasn’t a fair game.Participant readiness is just as important when it comes to major information technology (IT) implementations or upgrades. Just like the unready participants in a game of hide and seek, a lack of operational readiness when IT go-lives begin can throw participants into conf
  
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• IDG Contributor Network: Agile Scrumban: the best approach for customer success

  28-11-2017 20:00
  The self-managed, customer-focused nature of the agile methodology is fast becoming the go-to approach across industries and functions. The Scrum framework and Kanban system, which are associated with agile, are particularly complimentary for customer success management – so much so that it’s clear that an Agile Scrumban solution is the ideal fit for managing the work of customer success teams.Why’s that? To understand where the benefits of an agile approach come
  
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• IDG Contributor Network: Smarts from within: 3 reasons to embrace machine learning

  28-11-2017 19:28
  At Dreamforce earlier this month, a key theme to Salesforce’s annual event that attracts over 100,000 attendees was intelligence. Salesforce’s artificial intelligence (AI) platform, Salesforce Einstein, and the launch of myEinstein, drove forward that theme, introducing a new machine learning platform to help customers build custom AI applications across Salesforce using point-and-click methods instead of manual coding.To read this article in full, please click here
  
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• IDG Contributor Network: Align your IT and business strategy...or else!

  28-11-2017 17:32
  I am loving an article on CIO.com by Martha Heller right now which opens with a great proposition - "How to strengthen IT’s connection to your business.”I think that it’s crucial that this connection is strengthened.The difference between firms that have aligned IT and business strategy and those that have not is quite stark. To be honest, you can usually tell after spending a really short time with them which category they fall into. Firms with aligned IT feel dynamic and agil
  
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• IDG Contributor Network: It was never about ITIL

  28-11-2017 16:59
  I’ve been looking at what’s happening in the ITSM industry for a while in terms of new perspectives that have been brought to the front in the hopes that they will adapt ‘better’ to the way ‘modern’ IT works, because somehow ITIL has ‘failed’ or is ‘failing’. There’s IT4IT, VerISM, Agile and DevOps and on, and on. It is inevitable, then, that out of the wood work people come out to exclaim that “ITIL is finally dead” o
  
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• IDG Contributor Network: Got SD-WAN?

  28-11-2017 16:48
  If you are a CIO wondering what the SD-WAN buzz is all about, don’t worry, you are in good company. The remote office network connectivity market is a huge one: 25 million offices; $25Bn market opportunity. However, less than 5% of the market has adopted SD-WAN - metered as it were by the limitations of first generation SD-WAN products. Coming up to speed is imperative because the pundits predict 50% of customers will be using SD-WAN within the next 36 months driven by compelling Gen-2 SD-
  
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• BrandPost: The Ins and Outs of Micro-Segmentation

  28-11-2017 15:00
  While It’s great for automating networks, it doesn’t readily address the security gap. Security and networking professionals are getting excited by vendor promises that software defined networks and network virtualization enable micro-segmentation of network resources to block unwanted traffic from transiting sensitive enterprise assets. A crucial failure of traditional enterprise networking is that once an intruder gains access at any point, they are able to move laterally
  
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• Digital disruption drives CIOs to double down on innovation

  28-11-2017 12:00
  Digital disruption across a wide array of industries is forcing companies to double down on innovation. Painfully aware that competitors are racing toward the same goals, companies are taking new risks as they pursue digital transformations, experimenting with new digital services and capabilities to augment existing offerings or to slide into adjacent markets.And few CIOs claim they are moving fast enough, as two-thirds of business leaders surveyed by Gartner believe their companies must pick u
  
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