IT Executive news

• BrandPost: Why Smart Services are Critical for your Digital Transformation

  31-08-2017 20:00
  Why Smart Services are critical for your Digital TransformationEach new wave of technology changes how businesses operate. The latest wave, Digital Transformation (DX), is disrupting entire industries, allowing new entrants to crush the competition with innovative business models built on new technology.To navigate the complex journey to digital transformation, organizations should consult a smart, experienced service provider for help.Critical components for a successful transformatio
  
  Read more

• BrandPost: Revitalize Your CRM — and Create the Relationships Your Customers Crave

  31-08-2017 18:16
  You may know a great deal about your customers, but if your service reps don't have access to that information at the moment it matters most, you might as well not have it at all.CRM systems are excellent at capturing, storing, and reporting on customer information – but they're less effective at making that data relevant and actionable in the moment. As you introduce new digital channels for customer interaction, you may be asking your CRM to do things it was never designed to do —
  
  Read more

• BrandPost: Five Steps for a successful Digital Transformation

  31-08-2017 16:37
  Five Steps for a successful Digital TransformationCustomer expectations have outpaced traditional companies’ ability to meet them. While consumers passionately embraced mobile phones and social media, companies continued to do business as usual. Consequently they have lost touch with their clients, and no longer understand what customers expect from them. This discrepancy has enabled new entrants to step in with new business models based on mobile, social media, IoT and cloud computing. So
  
  Read more

• BrandPost: Six reasons why you need Smart Services for your Cloud Transformation

  31-08-2017 16:34
  The benefits of cloud technology are well documented: anywhere access, pay-per-use, elastic capacity, disaster recovery, automatic software updates, rapid deployment, and more. While deciding to move to the cloud might be easy, the actual execution can cause serious headaches. Using a Smart Service can be the medicine you need to cure your migraine before it starts.Before executing your cloud transformation, consider the following:1.     While it might seem attractive to tran
  
  Read more

• Advertisement

• 35% off Etekcity Smart Plug 2 Pack, Energy Monitoring and Alexa Compatible - Deal Alert

  31-08-2017 15:46
  With this smart plug from Etekcity, you can turn your appliances on/off remotely from your mobile device, or with your voice via Alexa. Or automate the on/off cycle with a schedule. The plug also monitors and helps control energy usage, and the slow drain that occurs even when devices are powered down. With this deal, a 2-pack of smart plugs is discounted 35% down to $38.74, or just under $20 per plug. See this deal now on Amazon.To read this article in full or to leave a comment, please click h
  
  Read more

• IDG Contributor Network: Prepare the cavalry: The makings of an IT revolution

  31-08-2017 15:27
  “I hold it that a little rebellion now and then is a good thing.” – Thomas JeffersonI’ve long been a history buff. It all started when I was 4 years old, and my mother spent time explaining the American Revolution and what truly makes America great. Imagine the chagrin of my kindergarten teacher when I recited the preamble of the United States Constitution for our first show-and-tell. I became a disciple of revolution and revolutionary action.One of the things I love most
  
  Read more

• BrandPost: Choosing an Enterprise Work Management Solution: 5 Common Pitfalls to Avoid

  31-08-2017 13:36
  In response to increased pressure to execute faster, information workers are adopting a range of collaboration and productivity tools to gain the flexibility they need to work with greater agility. But this adoption may actually hinder their ability to efficiency by dispersing work, critical information and conversations across multiple tools.An enterprise work management platform can help cut down on this multitasking by providing a centralized place to manage and automate all forms of work. Ho
  
  Read more

• How to measure cybersecurity effectiveness — before it’s too late

  31-08-2017 12:00
  Are you measuring the value and effectiveness of your cybersecurity efforts? Most companies around the world are failing to do so, according to a recent security measurement index benchmark survey. Without establishing the proper metrics, you're flying blind.And even when organizations' information security function does generate and deliver data about the business' security, it typically never gets read."Many companies, while they're making some effort in cybersecurity, they're not looking at t
  
  Read more

• Advertisement

• Deduping in Salesforce: The complete how-to

  31-08-2017 12:00
  Every enterprise system has the risk of data quality problems, but customer relationship management (CRM) and marketing automation systems are incredibly vulnerable to incomplete records, bad data, and duplicate records.  Data comes from too many flaky sources, and there aren’t enough incentives for organizations and people to really follow standards.  Fortunately, a number of services and tools have arisen to automagically improve data quality (in particular, Salesforce’s
  
  Read more

Follow @ITExecutiveNews on Twitter!