• IDG Contributor Network: The workforce awakens: IT’s impact on engaged employees

    In this age of digital transformation, organizations are and will be even more heavily dependent on technology, making IT operation’s role ever more crucial. So, gone are the days when the IT department or team was tucked away in the basement or in a hidden, dark corner of the building. To get and keep companies on track with their transformation efforts, IT must become a true and integral part of the entire organization. However, in many current instances, IT is tasked with doing nothing
  • IDG Contributor Network: The UX of liminal (transient) spaces

    It’s nothing new. Liminal experiences are already all around us: from a movie poster at the bus stop to a billboard on the highway, to an inspirational quote at the bottom of a company newsletter, to absolutely everything at the airport (except for the planes). We’re already accustomed to seeing stuff in places we don’t necessarily expect to see it. They’ve got TVs in the elevators now, telling us the weather; TVs at the gas pumps, bragging about the specials. They know
  • IDG Contributor Network: What CIOs think about data governance

    In my conversations with CIOs a couple years ago, there was a bit of shying away from the subject of data governance. However, much has changed in the last few years with the CIO role. This includes, of course, the emergence of the chief data officer.IT’s role in data governance
    CIOs say that part of the issue with data stewardship has been the debate over who owns the system versus who owns the data. CIOs say this is why it is an essential that the businesses and IT partner on data gover
  • BrandPost: Going from AI-possible to AI-ready with new Ready Solutions

    We’ve all read countless stories about the possibilities created by artificial intelligence. Chances are your organization is considering new processes and products that could be enabled by AI, when the time is right. Well, that time has come. It’s now a new day, in which we are moving from AI-possible to AI-ready.The time is right for AI deployments for multiple reasons. We’ve seen huge advances in AI and its enablers, particularly machine learning and its subfield of deep le
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  • IDG Contributor Network: What my backyard squirrel taught me about technical debt

    We have had a long-standing feud with a squirrel who lives somewhere in our backyard. The issue: he insists on eating the bird food that we diligently keep filling out in the feeders every day of the summer. I would be OK if the squirrel ate a bit and left the rest for the birds, but no – he insists on gobbling up all the content in the feeder, leaving very little for the hapless birds.The squirrel is a metaphor for technical debt that gobbles up the vast majority of healthcare IT budgets
  • Looking to upskill IT staff? An LMS may be key

    Learning management systems (LMS) have traditionally been used in educational settings to organize curricula, deliver content to students and track progress. But they’ve found new life in enterprise IT departments, as organizations seek to upskill workers to meet ever-evolving workplace needs.To read this article in full, please click here(Insider Story)
  • 12 signs your strategic partnership has gone wrong

    Organizations working through digital transformations frequently find they need an IT partner to get there. About half of the Forbes Global 2000 companies will create alliances with tech firms by 2021, according to a recent IDC study.To read this article in full, please click here(Insider Story)
  • 3 CRM use cases: Which is right for you?

    Go to any customer relationship management (CRM) vendor's website and you'll be inundated with wondrous tales of how the CRM system can transform your business, increasing profitability and customer satisfaction at the same time. CRMs give you access to new markets, provide executives with a 360-degree view of the customer relationship, enable real-time responses to myriad customer problems, increase sales productivity and improve operational predictability, all while whitening teeth and freshen
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  • Life after CIO: Making the move to the vendor side

    Years ago, I wrote a series for CIO magazine entitled, “Life after CIO,” where I chronicled the career trajectories of CIOs who had moved into COO, CEO, and general management positions. Recently, I was chatting with my friend Dan Galdenzi, and I decided to revive the series. In this first installment, Galdenzi, who moved from CIO of Blue Cross Blue Shield of Vermont to chief growth officer at healthcare technology provider NASCO, talks about how he secured the position and how

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