• Jessops leaves me out of the picture over movie camera repairs

    There’s no sign of my Sony Handycam after seven months and customer service has been poorIn June last year I left my Sony HD Handycam movie camera at Jessops, Bury St Edmunds for repair after the touchscreen stopped working. It was out of warranty, so I paid £25 and was told it would take two or three weeks to repair. I heard nothing for two months and started phoning in late August. I was told the repairers were still looking at it and I would get a response as soon as possible.In S
  • Number of EU care workers in UK surges

    MPs call for key workers to have right to stay, as figures show number of European staff has risen by 40% in three yearsThe number of non-British EU nationals working in the UK’s crisis-stricken social care system has shot up by more than 40% in three years, according to official figures – prompting fears that Brexit will lead to a catastrophic staffing crisis across the sector.The data released in answer to a parliamentary question by the Liberal Democrat MP Tom Brake shows the tota