Consumers Federation of AustraliaPaul Harrison, Deakin University
When customers are offered a “cooling off” period, they don’t change their minds, even when the alternative is considered subjectively better, our research finds. We also found that some consumers (around 30%) only responded when contacted by the seller and asked if they would still like to opt in.
Under current Australian consumer law, Australians have a 10-day cooling-off period on any sale that was unsolicited
- We sat down with the stars of the upcoming Assassin's Creed film to talk about, well, video games. There was humming of the Tetris theme, mobile game "addiction" and just how intense Assassin's Creed fans can be. More »
- Ten kilos. Ten kilos of butter. Two thousand years old.
I just...yeah. Here you go. More »
- On the face of it, offline playback on Netflix doesn't seem revolutionary. Unlike music, which we regularly consume on the go, we mostly watch TV at home, on a couch. Usually with a cable connection or -- at worst -- decent Wi-Fi.But think of the possibilities. More »
- This is it. This is the final agonising throe in the the Samsung Galaxy Note7's long and painful death. Samsung is taking the again-unprecedented step of cutting every Galaxy Note7 off from accessing Australia's mobile phone carrier networks. More »
- In a lengthy post in the official hub for site announcements, the CEO of Reddit, Steve Huffman, has apologised for comprising users' trust in the site by "attempting to troll the trolls" and added that the site will be "taking a more aggressive stance against toxic users and poorly behaving communities". More »
- Razer's eSports suite comprises three products -- the $119.95 DeathAdder Elite mouse, the $50.95 Gigantus mousemat, and the $169.95 Kraken 7.1 V2 headset. That $340.85 investment -- count those pennies -- promises to make you git gud at eSports. It didn't do that for me, but that doesn't change the fact that Razer has made some really nice peripherals. More »
- Everybody's favourite ultra-discount computer store MSY Technology has run foul of Australia's consumer watchdog, again. This time, the ACCC is targeting MSY for apparently misleading customers on their rights around refunds, replacements and warranties. More »
- We've written about SBS's virtual reality app before, and pointed out some of the cool experiences that our national multicultural broadcaster has featured through it. Today's update adds eight interviews with prominent Indigenous Australians, filmed as part of First Contact 2, the final episode of which is airing on SBS tonight. More »
- Okay, so it's not actually wi-fi. But Optus has just scored funding to build 114 new mobile sites as part of the Federal Government's $60 million second round of funding for its Mobile Black Spots Program, aimed at improving mobile coverage across regional and rural Australia.The announcement comes the day after a new coalition fighting to end the rural "data drought" was announced. More »
- Every Thursday we team up OzBargain power poster tightarse to run through some of the best deals that have caught his attention. This week. Xbox One S with free express delivery for $349, Assassin's Creed III for free, 55% off vitamins at Chemist Warehouse and more! More »
- In honour of World AIDS Day, Apple is supporting global charity (RED) for the tenth year running in its fight to end AIDS.For the next week, a range of the most popular games across the App Store are offering limited-edition, custom (RED) content, and all proceeds from the associated in-app purchases go to the Global Fund. Here's what's on offer. More »
- The term "alt-right" is normalising White Nationalism, say the creators of a new Google Chrome extension that changes the phrase to "White Supremacy." More »
- Martin Shkreli was the ''big pharma bro" who outraged the world by hiking the price of an essential drug from $US13.50 to $US750 a tablet. Now a handful of year 11 students in Sydney have shown him up, cooking the same drug in their school lab for about $2 a dose. More »
- A "concerned citizen" walked into Queensland's Maroochydore Police Station last week with a peculiar find - a breast implant washed up on the Sunshine Coast beach. Was it from a homicide? A missing person who drowned?Nah, it was just a jellyfish. More »
- Old tyres can be completely recycled into lower emission diesel engine oil, instead of being dumped in dangerous, highly-flammable stockpiles that become breeding grounds for malaria and dengue-carrying mosquitoes. More »
- Four-wheel driving across the Victoria High Country is a unique experience, offering 4WD enthusiasts an assortment of different terrains and spectacular views. That being said, travellers need to be well versed on the special preparation and precautions crucial to safely exploring the Victorian High Country. More »
- A dire warning was cast by the Merriam-Webster Dictionary twitter account this morning.Unless we act now, the 2016 word of the year will be "fascism". More »
- Nvidia's recent portable graphics renaissance means you can now get a notebook that can run all the latest games with the same visual fidelity as a proper dekstop PC.
Aorus is Gigabyte's premium gaming brand, and its X5v6 is a phenomenally powerful laptop -- overclocked CPU, GTX 1070 graphics, super-fast SSDs -- that barely weighs 2.5kg. This might be the lightest hardcore laptop for gaming and VR that you can buy right now. More »
- Obviously, fire is pretty dangerous. To say fire is pretty dangerous in space, however, is a gross understatement. And that's basically the story of why NASA decided to do some space fire tests, with a range of materials.
Lucky for us (because space fire is ridiculously cool) footage of the tests were released by NASA - and you can watch them here. More »
- Look, I love Canberra. I have family there, so I visit frequently.There isn't much traffic, it's super clean and QuestaCon is the shit.But let's be real here. Canberra Airport isn't cool enough for a virtual cheetah. This is bullshit. More »
- Ever wonder how Siri understands what you’re saying, or how an autonomous vehicle knows when to turn? The answer lies with Deep Learning, the groundbreaking field responsible for today’s AI marvels. If you’re fascinated by AI and want to explore its full potential, then the Advanced Guide to Deep Learning and Artificial Intelligence is for you. More »
- Telecommunications coverage in in rural, regional and remote areas of Australia is pathetic. It really is. But there are people fighting to change that fact.
The Australian Communications Consumer Action Network (ACCAN), the National Farmers' Federation (NFF), the Country Women's Association of NSW, the Isolated Children's Parents' Association and AgForce Queensland are among the members of a new coalition fighting to end the rural "data drought". More »
- My family is big on Christmas movies. We always made a big deal out of it when I was a kid.Even as an adult I enjoy being able to go home for the holidays to watch some of the heart-warming classics -- Die Hard, Home Alone and Batman Returns.
My love of a good, bloody holiday flick may not have changed, but my tolerance for excruciating summer heat definitely has. More »
- Google's AI might have beaten the world's best human at Go. It's probably also in the process of becoming the best Starcraft II player in the world.But I take comfort in videos like this. Videos that remind me that we're a ways off from the Robot Revolution. They'll get us at some point, but today is not that day. More »
- There's a new social network in town. If you like cars, that is. DriveTribe is kinda like Pinterest for motoring nerds, and it's just launched after a long wait. More »
- Consumers Federation of AustraliaIn early 2016, Consumers International (CI) has proposed the United Nations to recognise World Consumer Rights Day (WCRD) as an official UN International Day. CFA is happy to report that over the year, the recognition of WCRD has made significant improvement.
The proposal was raised for debate at the pilot UN Intergovernmental Expert Group Meeting on Consumer Protection this October. The meeting saw strong support for the recognition of WCRD from various re
- 3D printed guns are back in the news after Queensland Police reported last week that they had discovered a 3D printer in a raid on what appeared to be a “large-scale” weapons production facility as a part of Operation Oscar Quantum. More »
- Over time, PCs get bogged down with unnecessary files that take up space and slow their processing speed to a crawl.
Fortunately, there are resources like CleanMyPC to get your computer running like new again. More »
- Middle Park beach in Melbourne is under the international spotlight following a world-first study by Monash University chemists who have discovered how sand "holds its breath".
Wait, what? And what does this have to do with biofuel? More »
- You're a skateboarder. You have a problem. You pull off a ollie, but you're not sure. You're asking yourself, "was this a sick ollie?" Like a truly sick ollie.
How could you possibly know? More »
- Consumers Federation of Australia
With summer fast approaching, wearing sunglasses becomes part of our daily routine, but are they protecting you the way they should.
Most people know the sun’s rays are bad for our skin. But did you know they’re just as bad for our eyes? Sunglasses are a great fashion accessory, but their most important job is to protect your eyes from the sun’s ultraviolet (UV) rays.
Good quality sunglasses that meet the Australian standard provide the eyes wi
- The Senate inquiry’s report into the planned closure of coal-fired power stations will no doubt shed light on the compelling health reasons to close them.Coal-fired stations are a health hazard to their local communities and beyond due to the pollutants they emit. The resulting illnesses are a significant cost to health budgets. Climate change caused by burning fossil fuels brings its own health burdens. More »
- Five innovative Indigenous startups have been selected to attend a "mini" four-week business-accelerator program at The Capital, the recently opened dedicated venue in Brisbane's CBD for digital technology startups and entrepreneurs.
The program is offered by Barayamal, a new not-for-profit business, which will run Australia's first Indigenous accelerator program from mid-2017. More »
- The average Apple iPhone owner is 41 years old, more likely to be a woman, and earns $54,000 a year. She likely has a mortgage, listens to commercial radio and does yoga.
The average Samsung smartphone owner is 44 years old, more likely to be a man, and earns $47,000 a year. He is more likely to be renting, playing the pokies and going fishing.Sounds familiar, or no? More »
- The world's fastest long range electric car, UNSW's Sunswift eVe, began a regional outreach tour across NSW today, and will visit Armidale, Tamworth , Coonabarabran, Dubbo, Orange and Bathurst.A sleek, black two-seater sports coupe, eVe – built by engineering students at the Solar Racing Team Sunswift at the University of New South Wales in Sydney – has twice represented Australia at the World Solar Challenge, a grueling 3,021 km race. More »
- Let's say you're buying a new phone. If it's an iPhone or a high-end Android phone, you're probably spending easily more than a thousand dollars. You're spending a lot of money on a very intricately designed piece of technology. And it's fragile. Take care of it. More »
- Petrol prices have dropped significantly in the last three months, a trend that is expected to continue into the Christmas and New Year period, according to the ACCC - who says you should still be shopping around. More »
- Fitbit's Alta is the fitness tracker that anyone that wants a fitness tracker should buy. it's small and comfortable, versatile, and has excellent battery life. At $169 it's decent value but Officework's sub-$100 price makes it properly tempting. More »
- Manufacturing has seen a dramatic downturn in Australia, particularly in the automotive sector. So how do we keep this trend from continuing? As the great Billy Hughes said "science will guide the manufacturer into greener pastures", and CSIRO has a plan - we're talking sensors, data analytics, robotics, automation, 3D printing and augmented - or virtual - reality. More »
- While the web is simply teeming with deals this Cyber Monday, we’ve outdone ourselves with this lineup of web dev courses. They’re each already marked down significantly, but you can snag an extra 25% off with coupon code CYBER25 at checkout. And if you’re interested in more, check out our entire selection of Cyber Monday specials here. More »
- Video. The Mannequin Challenge might be getting a little bit played out by now, but combine it with Star Wars and we're instantly sold. This morning, fans and members of the 501st Legion teamed up to create a fight scene between Rebels and Empire forces frozen in time at Sydney's George Street Event Cinemas. More »
- US retailers are a weird mob. Over the Thanksgiving weekend they run not one, but two huge shopping sales for ravenous bargain hunters - Black Friday and Cyber Monday. If you forgot to hit the online stores on the 25th, have no fear. many of the deals are still available and there's a stack more for Cyber Monday. Here are the best deals so far... More »
- Queensland may be reluctant to get on board the Daylight Savings train, but with a University of Queensland-led study finding that adopting daylight saving time in South-East Queensland could help koala conservation, maybe it is time for a re-think. More »
- If you don't have a virtual reality headset the next best thing, of course, is to steal one from well-off friend. For the less kleptomaniac among us, there's YouTube, where the likes of SweViver are happy to romp around shooters of old -- in this case, DOOM 3 BFG Edition -- taking out demon-possessed zombies in the confines of an experimental facility on Mars... More »
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